Report A Claim

Abbey’s 24 hour Accident and Claims Helpline

At Abbey Insurance, we use local accident management company Customer Claims Assist (CCA) for car, home, travel, taxi, van and motorbike claims .

CCA Claims Helpline: 08000 28 28 70

Based in Northern Ireland, CCA is an accident management company who we’ve been working with for almost 20 years. As a local company ourselves, we felt it was important our claims management service was also based in Northern Ireland to provide the best service to our customers in what can be very stressful circumstances.

Information required when reporting a claim

– Name of Policy Holder
– Full Address at which the policy is registered
– Contact Telephone Number
– Broker Reference Number (you can find this on your confirmation of cover letter)

Don’t worry if you don’t have all these details to hand when you are reporting your claim, we can get these at a later time.

Windscreen cover:

If you need to arrange a repair to, or replacement of, your windscreen, please call Customer Claims Assist on 08000 28 28 70.

Excess to pay:

All insurance policies include an excess. Please contact Abbey Insurance on 08000 66 55 44 to discuss the details of your individual policy.

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